Tromsø, Norway

The Arctic,
handled.

Hotel, activities and transfers — curated by locals and arranged in one seamless experience.

Havellen & Dahl AS · Premium Arctic Experiences · Tromsø
100%Arranged for you
TromsøLocal expertise
24/7Guest support
How would you like to travel?
Choose your path

Select how you'd like to experience the Arctic — each path leads somewhere extraordinary.

Concierge
Anything, arranged

HD Arctic Concierge

Activities, transport, transfers, dinners and hard-to-get tables — booked with us or staying elsewhere, we arrange whatever your stay needs. Or hand us the whole trip.

Request concierge
HD Groups & Events
Private groups · Companies · Agencies

HD Groups & Events

Book us to design and run your event in the Arctic — celebrations, incentive trips, corporate gatherings and group journeys, arranged end to end.

Explore events
Most popular
Featured experiences
Book an activity

The Arctic, à la carte.

No package required. Book any single experience on its own — aurora cruises, whale safaris, dog sledding and more — and reserve your date in a few clicks.

Why HD Arctic
Everything arranged.
Nothing left to chance.
01

One booking, everything included

Hotel, activities, transfers and logistics — all arranged in a single, seamless booking.

02

Local expertise, premium partners

We work exclusively with Tromsø's finest — Polaria and Best Arctic as our exclusive activity partner.

03

Tailored to you

Pick a package or go fully bespoke. Either way, every detail of your trip is considered specifically for you.

04

24/7 support throughout

From the moment you book to the moment you leave Tromsø — we are always available.

Discover Tromsø
The Arctic capital.
Where we live.

69° north. Northern lights from September to March. Midnight sun from May to July.

Tromsø
Northern lights
September – March

Why Tromsø?

Few places on Earth combine raw Arctic nature with a vibrant, welcoming city. Tromsø is one of the best places on the planet to witness the northern lights.

In winter, darkness falls and the aurora lights up the sky. In summer, the sun never sets.

69°NAbove the Arctic Circle
6 moAurora season
75kCity population
1800sArctic expedition hub
"We built HD Arctic around one question: what would the perfect Tromsø trip look like if we were planning it for ourselves? Every package, every activity, every hotel — chosen because it's genuinely what we would do."
William Dahl
William Dahl
Co-founder & CEO, HD Arctic
Who we are

Born in Tromsø.
Built for travellers.

We started HD Arctic because we know Tromsø better than anyone — and we saw how many visitors were missing the best of it due to complicated logistics and poor planning.

We exist to make that disappear. Every detail, handled by Havellen & Dahl AS.

William Dahl
William DahlCo-founder & CEO
Erlend Havellen
Erlend HavellenCo-founder & COO
Our partners
Tromsø's finest,
exclusively ours.
Science & Nature
Polaria
Exclusive Activities
Best Arctic
Culinary
Arctic Food Walk

Ready to start planning?

Send us a request — we respond within 24 hours.

hello@hdarctic.com
Response within 24 hours

Your Arctic experience
starts here.

Browse curated packages, or design something entirely your own with our concierge.

Arctic experiences · Travel Packages

Our packages.

Nine complete journeys, each one designed by hand. Accommodation, activities, transfers — everything arranged. You arrive ready, we handle the rest.

✦ 9 packages
All-inclusive · accommodation, activities & transfers
For 1–4 guests · Groups 5+ via Concierge
Hand-built, not booked from a catalogue. Every package designed by William & Erlend.
One price, one invoice, no extras. Activities, hotel, transfers, support — all in.
Not quite right? Concierge builds it around what you actually want.

Questions about a package?

We're happy to help you find the right experience.

hello@hdarctic.com
Response within 24 hours
Our experiences

The Arctic, in detail.

Book any experience on its own, or let us build it into a complete journey with accommodation, transfers and timing handled. Either way, every activity here is one we'd send our own guests on.

Browse the full catalogue below — tap any experience for the details and to reserve your date.

HD Arctic exclusive

Polaria After Hours

An evening alone with Norway's northernmost aquarium.

Hosted privately after public closing — the seal pool quiet, the panoramic theatre lit only for you. The one experience on hdarctic.com that exists nowhere else.

Enquire directly
Frequently asked
Booking an experience,
answered.

Have something specific in mind?

Tell our concierge what you'd like to do — we'll build the trip around it.

hello@hdarctic.com
Response within 24 hours

Build a journey around this

Tell us which experience caught your eye — we'll show you packages or design something bespoke.

hello@hdarctic.com
Response within 24 hours
Residences · Two Signature Properties

Our residences.

Two carefully chosen places to stay — one in the heart of Tromsø, one under the Lyngen Alps. Curated by HD Arctic for guests who want their accommodation to be part of the experience, not just a place to sleep.

2 properties
Hand-picked by HD Arctic
Now booking
The green northern lights over central Tromsø seen from the Aurora View Apartment
Available
✦ Overnight stays — activities optional

Aurora View Apartment

Tromsø city centre · Norway
4 2 1

A modern apartment in the heart of Tromsø, built around the window: floor-to-ceiling views of the mountains, the fjord and the sky. Room for up to four, walking distance to everything.

Rates on request
See more →
The Lyngen Chalet under the Lyngen Alps
Available
✦ Stay + experiences arranged together

The Lyngen Chalet

Lyngen Alps · Norway
6 3 1

Our signature cabin in the Lyngen Alps — built around the view, the silence, and the kind of dark sky you only find this far north.

Rates on request
See more →
Now booking

Reserve your stay.

Both properties are open to booking. Tell us your dates and what you want out of the trip — we reply within 24 hours and build your stay, transfers and activities around you.

Contact us
HD Arctic Concierge · Anything · Truly

If you can picture it,
we'll arrange it.

Concierge isn't a menu — it's a blank page. Tell us what you're imagining and we arrange it. Choose where to start:

For 1–4 guests — couples, families, small groups, solo travellers. Travelling with 5 or more? Go to Groups →

William Dahl
A note from William

"Every Concierge trip lands on my desk, and I'm the one who builds it — the hotel, the timing, the guides, the small things that make a stay actually work. Write me what you're picturing. Don't worry about whether it sounds too specific or too vague. I'll read it the same way either way."

— William Dahl, Co-founder & CEO
01
What can we arrange for you?

Pick anything that applies — combine as many as you like.

02
When, and how many?
2
0
03
How can we reach you?
This is a request, not a booking — no commitment. We'll reply within 24 hours with options and full pricing. Individual activities and transport are priced as they come; full bespoke trips are quoted to your plan.
Your message comes directly to William. We don't share your details with anyone.
Recently arranged

A few of the trips we've built.

Anonymised. Each one began with a single message.

"A family of seven celebrating a wedding anniversary. We arranged a private chef dinner under the northern lights, a Sami elder to teach the children, and a private boat for the morning."

"A photographer from Japan who wanted only nights, no daytime activities. We built a four-day rhythm of late starts, sunset tours, and aurora chases — with quiet hotels in between."

"Three sisters who wanted to learn traditional Norwegian knitting from a local. We found them a Sami knitter in Karasjok, arranged the trip there, and made sure they came home with handmade mittens."

HD Arctic Concierge · Groups · Together

Groups have rhythms.
We design around them.

The 22-year-old wants the hot tub at 1 AM. The 67-year-old wants to be in bed by ten. They both want the same northern lights. Our job is to design a trip that holds all of that without anyone feeling left out — parallel rhythms for mixed-age guests, multi-room logistics, group activities, and shared evenings that bring everyone back together.

For groups of 5 or more — celebrations, milestones, friends and families travelling together. Travelling with 1–4? Go to Concierge →

Five thousand guests at Radisson taught Erlend how to design for groups that mix paces, ages and appetites. Whatever you write below — celebration, milestone, reunion — we take seriously.
Tell us about your group. We'll figure out the rest.

5,000+
Guests hosted
at Radisson
5–60
Guests per
group, designed
1
Designer, start
to finish
24h
First reply,
direct from Erlend
Erlend Havellen
A note from Erlend

"Every Groups enquiry lands on my desk. I'm the one who maps the rhythms — who needs the slow morning, who needs the late night, where the group splits, where it comes back together. Tell me who's coming and what you're celebrating. I'll send back a real plan, not a brochure."

— Erlend Havellen, Co-founder & COO
01
Tell us about your group

Travelling on behalf of a company — corporate reward, team-building or client experience? Visit Incentive →

02
The trip in your head — write it.

This is the most important part. No idea is too specific or too unusual. Groups have rhythms — different paces, different appetites, different priorities. The more you tell us, the better we design the trip.

03
How can we reach you?
Groups trips are priced based on the experience you're imagining — number of guests, rooms, activities and any bespoke elements. We'll share full pricing in our first response.
Your message comes directly to Erlend. We don't share your details with anyone.
Recently arranged for groups

Three groups, three rhythms.

Anonymised. Each one began with a single message.

Wedding party · 22 guests

"A wedding party of 22 from London. We arranged a private chef dinner under the northern lights, hot tub cruises for the bridal party, and a Sami ceremony the morning after — followed by quiet recovery time at the hotel."

Three families · 14 guests

"Three families travelling together — eight adults, six children. We built parallel itineraries: dog sledding for the older kids, gentler Polaria mornings for the youngest, and shared evenings for the whole group."

60th birthday · 12 friends

"A 60th birthday gathering of twelve close friends. Different paces, different appetites for adventure. We designed a rhythm that brought everyone together at dinner each night while letting individuals choose their days."

HD Arctic Concierge · Incentive · Earned

The point isn't the trip.
It's the moment they realise.

It's the moment they board the plane and realise your company values them enough to give them this. We design every minute of the Tromsø part to honour that — top-performer rewards, kick-offs, leadership retreats, client experiences. Whatever message you want this trip to deliver, we build the architecture around it.

For companies sending 8 to 60+ guests. Smaller team or non-corporate group? Go to Groups →

Incentive travel is emotional architecture. The right hotel, the right rhythm, the right dinner that lands on the right night.
Tell us who you're rewarding and why. We design every detail to deliver it.

Erlend Havellen
A note from Erlend

"I've designed incentive programmes for SaaS sales teams, law-firm partners, energy companies bringing client partners north. The brief is always the same on the surface — and always different underneath. The CEO of one Stockholm company told me six of his guests cried at the closing dinner. That's what we're building toward. Tell me your message; I'll deliver it."

— Erlend Havellen, Co-founder & COO
01
Tell us about the trip
02
What do you want them to feel?

Incentive travel is emotional architecture. Tell us the message you want this trip to send to your people — we design every detail to deliver it.

03
How can we reach you?
Your message comes directly to Erlend. We respond within 24 hours with an indicative proposal and next steps.
Recently arranged for companies

Three programmes, three messages.

Anonymised. Each one began with a single conversation about what the company wanted their people to feel.

"A Stockholm-based SaaS rewarded their 24 top performers with four nights in Tromsø. Private aurora cruise on the first night, separate snowmobile and dog-sled tracks on day two, a private dinner at a local chef's home, recovery day, departure. The CEO told us six guests cried at the closing dinner."

"An international law firm flew their 14-person leadership team in for a strategy off-site. Mornings in private meeting rooms, afternoons split between aurora-related team activities and individual recovery time. Three days of work felt more productive than three months."

"A Nordic energy company brought 60 of their best client partners to Tromsø as a long-form thank-you. Three sub-groups, three different programmes, one shared closing gala. We coordinated logistics across nine nationalities and four dietary protocols."

HD Arctic · Events

You picture the occasion.
We build it in the Arctic.

Book us to design and run the whole thing at 69° north. You bring the occasion and the people. We handle the hotel rooms, the meeting rooms, the activities, the dining, the transfers and the staff, from the first email to the last goodbye.

For private groups, companies and travel agencies. Just need activities around a stay? Go to Concierge →

One team, the whole event

Hotel rooms, meeting rooms, activities.
Everything, handled.

An event this far north lives or dies on the parts no guest ever sees. We run all of it under one roof, so nothing falls between two suppliers and nobody hands you a spreadsheet of things to chase.

Hotel rooms

Rooms for the whole group at the four-star Radisson Blu in the city centre, blocked and coordinated so everyone stays together, walking distance from every meeting point.

Meeting & conference rooms

Meeting space by day, with the room, the screens, the coffee and the timing arranged. Sessions in the morning, the Arctic in the afternoon, dinner at night.

Activities

The full catalogue, built into the programme: aurora chases, whale safaris, dog sledding, snowmobiles, the fjord. Private departures for your group when the group is the point.

Dining

From one big dinner everyone remembers to a private buyout. The Arctic Food Walk, a private table beside the seal pool at Polaria After Hours, or a chef brought to your room.

Transfers & logistics

Every pickup timed to every arrival, the airport to the hotel to each activity and back, the transfer waiting when the boat comes in late. The part guests never notice when it works.

Production & staff

Hosts, guides and a coordinator on the ground for the whole event, plus the small touches: the welcome, the seating, the moment the aurora is called and everyone is moved outside in time.

What we run

Whatever you're bringing north.

01

Private celebrations

Milestone birthdays, anniversaries, proposals and family gatherings, an unforgettable occasion set against the Arctic and arranged down to the last table.

02

Corporate & incentive

Kick-offs, leadership retreats, client experiences and team rewards. Meeting rooms by day, aurora and adventure by night. For pure incentive programmes, see Incentive →.

03

Agency & partner events

Travel agencies and partners: hand us your group and we deliver the Tromsø ground programme with white-glove reliability, on time, on brand, every time.

04

Launches & gatherings

Product launches, brand experiences and press trips that need a setting people won't forget. We build the moment and run the room.

Tell us the occasion

We design and run
every detail.

Bring us the occasion and the people. We handle the venue, the rooms, the activities, the dining, the transfers and the timing, from the first email to the last goodbye. One point of contact, one team, one bill.

01
Tell us about the event
02
What's the occasion?

Tell us what we're marking and how you want it to feel — we design and run every detail around it.

03
How can we reach you?
Your message comes straight to us. We respond within 24 hours with first ideas and next steps.
Frequently asked
Planning an event,
answered.
Romssa Arena, Tromsø IL
Concierge · Match Day

The Northernmost Match.

Romssa Arena · 69° north · the home of Tromsø IL — the world's northernmost professional football club.

Photo · til.no
William Dahl
A note from William

"Football, 350 km above the Arctic Circle. The weather is part of the script."

— William Dahl, Co-founder & CEO · Tromsø
What makes Match Day at Romssa Arena different

Football the way it's meant to be felt.

01

69° north

The world's northernmost professional football. Tromsø IL plays in the Norwegian top flight at a latitude where most leagues simply don't exist. There's nowhere else in football that feels like this.

02

The weather is part of the spectacle

Snow at kickoff, polar night skies, the chance of aurora visible from the away end. Romssa Arena's atmosphere holds shapes you won't find at any other ground in Europe.

03

A club that feels like a family

TIL's identity is fierce, local, and woven into Tromsø itself. The Forza-end singing carries across Tromsøya. After 90 minutes here, you'll understand why the city stays loyal through every relegation and every comeback.

04

Curated by locals

Every Match Day booking is handled by HD Arctic founders who grew up watching TIL — not by a marketplace algorithm. We pick the right tier, sort the logistics, and meet you at the stadium when the schedule allows.

Three ways in

Choose how you want to experience it.

From a clean, cold-weather match-day for the football lover to a full hospitality weekend with hotel, dinner and Arctic activities. We'll match the tier to your group.

Standard Match Day ticket
Photo · til.no
Tier 01 · Standard Match Day

Get me to the match.

A clean home-end ticket and a transfer that gets you to kickoff. The football itself, no extras.

  • 1× Eliteserien match ticket — home end
  • Round-trip transfer hotel ↔ Romssa Arena
From 1 299 NOK / guest
Match Weekend with Fjellheisen
Photo · til.no
Tier 03 · The Northern Match Weekend

Football and Fjellheisen.

Three nights, one Eliteserien match, one cable-car ride to the rooftop of Tromsø — and the fjord between them. The full match-weekend without the corporate hospitality.

  • 3 nights at Radisson Blu Tromsø
  • 1× match ticket — your choice of section
  • Fjellheisen cable-car (421 m above the city, day or evening)
  • Round-trip private transfer hotel ↔ Romssa Arena
  • Round-trip private airport transfer
  • Concierge support throughout the stay
From 12 990 NOK / guest
Romssa Arena · 2026 home fixtures

Pick your match.

Only home matches at Romssa Arena. Pick a date that fits your trip — we coordinate the rest. Final kickoff times confirmed by the league one week before each match.

★ Coming August 2026 ★

Europa League Qualification at Romssa Arena.

For the first time in years, Tromsø IL plays continental football. Europa League qualification matches at Romssa Arena from August onwards — a rare chance to see European opposition under the Arctic sky. Dates and opponents confirmed when the draws are made (June–July 2026).

Cup matches and rescheduled fixtures are not listed here. Latest official schedule at til.no — and we always confirm with the club before booking.

Request a Match Day package

Pick. Choose. Send.

Three quick choices. Response within 24 hours with availability and pricing.

01
Pick your match

Tap a fixture to select it. Or pick "Flexible" and we'll recommend a great match for your dates.

02
Pick your tier
03
Your details
Response within 24 hours with availability and pricing.
Tromsø from Fjellheisen
Tromsø · 69° North

The Arctic capital.
Where we live.

A city of fjords, mountains and the kind of light you don't forget — the aurora overhead in winter, a sun that never sets in summer. This is home, and we know it street by street.

69°NAbove the Arctic Circle
Sep – MarNorthern lights season
May – JulMidnight sun
The seasons of Tromsø
One city, four completely
different worlds.

From the aurora-lit polar night to a summer sun that never sets — here's what to expect, season by season, written by locals who live it. Every chapter links to a full guide in our Journal.

Aurora season
Aurora season

When the sky comes alive

From September to March, Tromsø sits directly under the auroral oval — where the northern lights are at their most active. On dark, clear nights the sky fills with green, pink and purple ribbons of light.

Peak season is November through February, though any winter month offers real chances. Read our full Northern Lights guide →

Polar night

The months without sunrise

From late November to mid-January, the sun never rises above the horizon. Instead, Tromsø is lit by a long, soft blue twilight — the mørketid — that paints the snow in shades of navy and rose.

It is quieter, stiller, and strangely warm in feeling. Locals will tell you this is when Tromsø is at its most beautiful. Read: Tromsø in winter →

Polar night
Midnight sun
Midnight sun

The sun that never sets

From late May to late July, the sun stays above the horizon 24 hours a day. Midnight feels like late afternoon, and the light is golden, endless and alive.

This is when locals sleep at 3am after a fjord walk, when the city hums with energy, and when Tromsø transforms into something most visitors never imagine. Midnight Sun guide →

Shoulder season

Autumn colour and quiet beauty

September and October bring red and gold across the mountainsides, cooler fjord air, and some of the best aurora viewing of the year with crisp, dark nights returning.

A quieter, softer Tromsø — before the snow arrives and the city fills with winter. When to visit Tromsø →

Shoulder season
Tromsø airport
Getting to Tromsø

Closer than you think

Tromsø has its own international airport (TOS) with direct flights from Oslo, and seasonal direct routes from London, Frankfurt, Munich, Amsterdam, Helsinki and more.

Flight time from Oslo is under two hours. The airport is a 10-minute drive from the city centre — and we arrange every transfer. Read more →

Where to eat

A small city with serious food

Tromsø punches far above its weight on the culinary front. From Michelin-recommended fine dining to world-class seafood, cosy bistros and the iconic Mack Brewery — the world's northernmost.

Our concierge team books the right table at the right restaurant for every guest. Nothing guessed. Where to eat →

Where to eat
From the Journal
Tromsø, written by
the people who live here.
Tromsø in winter
Guide · Seasons
Tromsø in winter
Early winter, polar night and bright winter — and exactly when to come for which.
Read →
Tromsø in summer
Story · By William Dahl
Tromsø in summer
What the midnight sun does to a city — and to the people who live in it.
Read →
Northern Lights guide
Guide · Aurora
Northern Lights guide
Where, when and how to give yourself the best possible chance of seeing the aurora.
Read →
Frequently asked
Answers to the questions
we hear most.

Ready to experience
Tromsø?

We arrange everything — hotel, activities, transfers. All you need to do is arrive.

Plan your trip with us

From accommodation to activities — we handle every detail.

hello@hdarctic.com
Response within 24 hours
Our story

Making Tromsø unforgettable — and effortless

HD Arctic is the flagship brand of Havellen & Dahl AS — a Tromsø-based concierge and experience company. We started HD Arctic with one simple belief: visiting one of the world's most extraordinary places should be just as extraordinary — not stressful, complicated, or filled with uncertainty.

As locals, we know Tromsø intimately. We know which nights the aurora dances brightest, which experiences are truly worth your time, and how to put it all together seamlessly.

HD Arctic is our answer to the question every traveller asks: "How do I make the most of Tromsø?"

William Dahl
William DahlCo-founder & CEO
Erlend Havellen
Erlend HavellenCo-founder & COO

Get in touch

We'd love to hear about your trip.

hello@hdarctic.com
Response within 24 hours
Our team
The people
behind HD Arctic.

A small, focused team — with deep roots in Tromsø and decades of combined hospitality experience.

William Dahl
William DahlCo-founder & CEO
Erlend Havellen
Erlend HavellenCo-founder & COO
Sustainability
The Arctic is fragile.
We treat it that way.

Tourism in the Arctic is a privilege. We work only with partners who share our commitment to leaving the landscape, the wildlife, and the local community better than we found them.

Local-first

All our partners — Best Arctic, Polaria, our hotel partners — are locally owned and operated. Money stays in Tromsø.

Electric where possible

Best Arctic operates Norway's largest fleet of hybrid-electric whale and aurora boats. Our preferred Northern Lights cruise is silent and emission-light.

Wildlife with respect

No baiting. No chasing. No close approaches. Our wildlife experiences are designed to leave the animals undisturbed.

Sami partnerships

Our Sami cultural experiences are delivered by Sami families, on their terms, with full agency over how their culture is shared.

Our partners

Tromsø's finest, delivered.

Every experience on hdarctic.com runs through people we know personally and trust completely. Three partnerships make the entire experience possible — one delivers the activities, one the science, and one the finest tables in Tromsø.

3 partnerships
All locally owned
Direct relationships
Best Arctic — Aurora Safari
© Best Arctic
Exclusive Activity Partner

Best Arctic.

The reason every HD Arctic guest sees the Arctic the way they should.

Best Arctic is our exclusive activity partner for every experience we sell — northern lights chases, whale watching, dog sledding, snowmobile safaris, Sami cultural visits, fjord cruises and ice fishing. They operate the largest hybrid-electric fleet in Norway, work with the best guides in Tromsø, and have been in this region long enough to know which night to chase aurora north and which to chase south.

When you book a package or a concierge trip with us, every minute spent on water, snow, or wilderness is delivered by Best Arctic's team. We chose them because no one else in the region matches their combination of safety, professionalism, and depth of local knowledge.

15+
Years in the Arctic
#1
Hybrid-electric fleet in Norway
Local
Owned and operated in Tromsø
Polaria — Norway's most northerly aquarium
© Polaria
Science & Nature Partner

Polaria.

Norway's most northerly aquarium — and the home of Polaria After Hours.

Polaria is the Arctic's most distinguished science centre — bearded seals, panoramic Arctic films, ice-floe exhibits and a five-minute walk from Radisson Blu Tromsø. For families, photographers, and anyone curious about the Arctic ocean, Polaria is unmissable.

Our direct partnership gives HD Arctic guests something no one else can offer: Polaria After Hours. After public closing, the seal tunnel goes quiet, the panoramic theatre dims for you alone, and a private dinner can be served alongside the seal pool. It's the only experience on hdarctic.com that exists nowhere else.

69°N
Norway's most northerly aquarium
2–20
Guests per private After Hours
Only
HD Arctic offers After Hours
Arctic Food Walk — a culinary journey through Tromsø
Photo by Arctic Food Walk
Culinary Partner

Arctic Food Walk.

A culinary journey through the finest restaurants in Tromsø.

Arctic Food Walk is a high-end culinary journey through Tromsø's restaurants. Only a handful of carefully selected venues make the route — a four-course dinner or a three-course lunch, each course served in a different dining room, with short story-telling in between the stops that ties the city, its history and its ingredients together.

It's an evening that moves — from skyline to waterfront — rather than sitting still. Packages range from non-alcoholic pairings to premium wine, so it fits everyone from a first date to a boardroom. For HD Arctic guests who want the taste of Tromsø handled as carefully as the aurora, this is where we send them.

Visit arcticfoodwalk.com →
4
Courses, four dining rooms
Curated
Only Tromsø's finest venues
Local
Owned and run in Tromsø
Accommodation

All HD Arctic packages include accommodation at four-star city-centre hotels in Tromsø, walking distance to every meeting point. Premium residence partnerships are in development for the 2026/2027 season — see our Residences collection for what's coming.

Want to learn more?

Built on real relationships.

We're happy to talk about how we work with our partners — whether you're a guest planning a trip, a journalist writing about Arctic tourism, or a fellow operator interested in collaboration.

hello@hdarctic.com
Contact
Get in touch.

We respond within 24 hours to every enquiry — packages, concierge, groups, press, partnerships, or anything in between.

Email us anytime
hello@hdarctic.com

The main inbox for HD Arctic — read daily by William and Erlend. Bookings, concierge requests, groups, press, or just questions. We reply personally to every message, usually within 24 hours.

Or write directly to one of us
William Dahl
William Dahl
CEO · Partnerships · Concierge bookings · Press
william@hdarctic.com +47 477 58 857
Erlend Havellen
Erlend Havellen
COO · Groups & Incentive · Operations · Marketing
erlend@hdarctic.com +47 977 83 950
Registered entity

Havellen & Dahl AS

Tromsø, Norway · Org.nr. 837 652 332 · Registered with the Norwegian Register of Business Enterprises

HD Arctic Concierge
Let's start with where you'd like to stay. We handle all accommodation.
🏨
Hotel in the city
Premium hotel in Tromsø city centre. Walking distance to all major attractions.
🏠
Home in the city
A private apartment or house in Tromsø. More space, your own kitchen, a local feel.
🏕️
Cabin outside the city
A private Arctic cabin in the wilderness. Step outside and into the dark sky.
When are you coming?
Select your arrival and departure dates.
Mo
Tu
We
Th
Fr
Sa
Su
Arrival
Select date
Departure
Select date
Duration
Who's travelling?
Tell us about your group so we can tailor every detail.
Adults
18 years and over
2
Children
Under 18 years
0
What interests you?
Select the types of experiences you'd love. Choose as many as you like.
🌌
Northern Lights
Aurora safaris, boat cruises, hot tub under the lights.
🐕
Arctic Adventures
Dog sledding, snowmobile, ATV, ice fishing, snowshoeing.
🐋
Ocean & Wildlife
Whale safari, fjord cruises, fishing, Arctic wildlife.
🦌
Sami & Culture
Reindeer herding, Sami family visits, cathedral, guided walks.
🏔️
Outdoor & Active
Snowshoeing, skiing, kayaking, e-biking, Fjellheisen.
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Food & Drink
Arctic food tours, Mack Brewery, dinner cruises, private dining.
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Relax & Exclusive
Arctic sauna, hot tub cruises, Polaria After Hours, private tours.
Tromsø IL Match
Arctic football at Romssa Arena.
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Tromsø, answered

Sixty-one questions, asked by the people who write to us before they book. The answers are the ones we'd give a friend, including the ones where the honest answer is "nobody can promise you that." We live here, and we run these trips through every season.

01 · The basics

Where this place actually is

Where it is, what it is, and whether it's worth the flight. Start here if Tromsø is still an idea rather than a plan.


Where is Tromsø, and is it in the Arctic Circle?

Northern Norway, 69° north, and yes, comfortably inside the Arctic Circle. The Circle runs at about 66°34'N; Tromsø sits at 69°39'N, around 350 km inside it. The city is on Tromsøya, an island between the mainland and the open coast, with fjords on both sides and mountains in every direction. It's further north than Reykjavík, further north than most of Alaska, and that latitude is the whole reason the light behaves the way it does. There's more on the seasons in our Tromsø overview.

How big is Tromsø?

About 75,000 people. Small enough to walk from one end of the centre to the other in twenty minutes; big enough for a university, a symphony orchestra, a Michelin-recommended restaurant scene and a football club in the Norwegian top flight. That combination is unusual this far north, and it's most of what makes the city work.

Is Tromsø worth visiting?

If you want the Arctic without giving up hot water and good food, yes. If you're coming purely to tick "northern lights" off a list and you have two nights, be honest with yourself about the odds, and read the aurora section below. The people who leave happiest treat the sky as a bonus and the fjords, the food and the light as the point.

Is Tromsø the best place in Norway for the northern lights?

It's the best-positioned city. Tromsø sits under the auroral oval, so on a clear, active night the lights are often directly overhead rather than low on the northern horizon. The trade-off is coastal weather, which means clouds. Places inland like Alta or Karasjok are drier but far harder to reach, with less to do when the sky is grey.

Is Tromsø good for a first trip to Norway?

It's a strange first trip. Tromsø is no more representative of Norway than Venice is of Italy. But it's a direct two-hour flight from Oslo, everything runs in English, and it delivers something Bergen and the southern fjords simply cannot. Many people come for Tromsø and add Oslo on the way through.

How many days do you need in Tromsø?

Four nights is our honest floor if the aurora matters: three viewing nights plus a buffer. Two nights works if you're adding Tromsø to a bigger trip and treating the lights as luck. Five to six lets you take a full day out to the fjords or Senja without the trip becoming a schedule. If you'd rather we arrange the whole thing, that's what our packages are for.

02 · When to come

Four different versions of one city

Tromsø has four genuinely different versions of itself. The right month depends entirely on which one you're after.


What's the best time to visit Tromsø?

There isn't one, there are two. For the northern lights, snow and polar night: late September to late March. For the midnight sun, hiking and fjord water: late May to late July. April and August are the in-between months, neither dark enough nor bright enough, but quieter and cheaper.

When can you see the northern lights in Tromsø?

The season runs roughly September to March. The aurora is active year-round, but you can only see it when the sky is dark, and from late May to late July it never gets dark here. Peak months are usually November through February: longest darkness, most viewing hours per night. Our full Northern Lights guide goes deeper.

What is the polar night in Tromsø?

From roughly late November to mid-January, the sun doesn't rise above the horizon. It isn't black. For several hours around midday the sky turns a long, saturated blue, the mørketid, and the snow reads navy and rose. Most locals will tell you it's the most beautiful time of year. Some find it heavy. Both are true. More in Tromsø in winter.

When is the midnight sun in Tromsø?

Roughly 20 May to 22 July, the sun stays above the horizon for 24 hours. It doesn't hover overhead; it swings low across the north around midnight and climbs again. Golden hour lasts about six hours. People go hiking at 11pm because it makes sense to.

What's Tromsø like in December?

Deep in the polar night: spectacular blue light, deep snow, and the best aurora odds of the year. Christmas and New Year are the most expensive and most booked week in the city; if you want them, book six to nine months out. The same conditions exist in late January at a fraction of the price and with the crowds gone.

What's the quietest, cheapest time to visit?

Late April to mid-May, then late August into September, and October. All sit between the two demand peaks. October is the sleeper: the aurora season has already started, autumn colour is on the mountainsides, the snow hasn't arrived, and the city is half as busy as it will be six weeks later.

03 · Northern lights

The section everyone reads first

We've kept it honest rather than encouraging. You can find encouraging anywhere, and it won't help you plan.


Will I see the northern lights in Tromsø?

Nobody can promise you will, and anyone who does is selling something. Two things have to happen at once: enough solar activity, and a hole in the clouds. Over three or four clear-ish winter nights with a guide who's willing to drive, your odds are good. Over one night, they're a coin flip.

How many nights do I need for a fair chance?

Three nights of chasing is our answer, four if the trip is built around the aurora. One clouded-out night is normal. Two in a row happens. Three in a row is bad luck but it happens, and it's exactly why we don't build a two-night aurora trip and call it a good idea.

Do I need a northern lights tour, or can I just look up?

You can see the aurora from the middle of Tromsø on a strong night; the streetlights wash out the weak ones. The reason to go with a guide isn't access, it's mobility: when the coast is socked in, the difference between seeing nothing and seeing everything is often a two-hour drive inland toward the Finnish border. That call needs someone reading forecasts all day.

What's the KP index, and does it matter?

KP is a 0–9 scale of global geomagnetic activity. At 69°N you're already under the oval, so a KP of 2 or 3 is enough for a good display overhead; you don't need a storm. Chasing a high KP number is mostly a southern-Europe problem. Here, cloud cover is the number that decides your night, not KP.

What does the aurora actually look like?

Usually less colourful than the photographs, and far more alive. To the eye a moderate display often reads as a pale grey-green arc, and only the strong ones show pink and purple. Your camera sees more colour than you do because its sensor collects light over seconds. What a camera can't capture is how fast the whole thing moves.

How do I photograph the northern lights?

A long exposure is cheating in the best way: a two-second shot gathers two seconds of photons, while your eye works in real time. Newer phones with a night mode do a surprisingly decent job handheld against something solid. For anything better, use a camera with manual control, a fast wide lens and a tripod, and bring more batteries than you think, because cold drains them fast. One thing worth knowing before you arrive: most published aurora images are saturated in editing, so a genuinely good live display can feel underwhelming if you were expecting the Instagram version.

What aurora forecast should I use?

For real-time solar wind and activity, NOAA's Space Weather Prediction Center is the primary source. For cloud cover, which matters more, use yr.no, run by Norway's Meteorological Institute and NRK. The commercial aurora apps mostly repackage NOAA data with a nicer interface and a worse cloud layer.

Where are the best places to see the aurora near Tromsø?

Anywhere with a dark sky and an open northern horizon works: Kvaløya, Ersfjord, the Lyngen side, or inland along the E8. But the right spot changes nightly with the cloud, which is why a fixed "best location" list is close to useless. The good answer is always: wherever the sky is clear tonight.

Do I need to worry about the moon?

Less than people think. A full moon lifts the ambient light and washes out weak displays, but it also lights the landscape, which usually makes for better photographs. Cloud cover matters an order of magnitude more. Don't reschedule a trip around the lunar calendar.

04 · Summer & the midnight sun

The half most visitors never consider

The half of Tromsø most visitors never consider, and the half we'd pick if we could only have one. More in the Midnight Sun guide.


What's Tromsø like in summer?

Green, loud and awake. Temperatures usually sit in the low to mid teens, the mountains are walkable, the fjord water is cold enough to hurt and clear enough to swim in anyway, and nobody goes to bed. The city runs on a kind of low-grade insomnia from June to August, and it's the best thing about the place.

How do you sleep when the sun doesn't set?

Blackout curtains, which every hotel here has, plus an eye mask if you're sensitive. The harder part isn't the light through the window, it's that your body stops producing the signal to stop. Most visitors sleep badly for the first two nights and then adjust. Locals mostly give up and sleep less until August.

Is it warm enough to do things outdoors in summer?

Yes, with the caveat that "warm" here means a fleece in the evening. Summer days are comfortable for hiking, kayaking and sitting outside a café. The weather changes fast and the wind off the water is cold even in July, so the layer system matters in summer too, just with fewer layers.

Midnight sun or northern lights, which is better?

Different trips entirely. The aurora is a gamble with a spectacular payout. The midnight sun is a guarantee: the sun is there whether the sky is clear or not, and the light changes how a whole city behaves. If you hate uncertainty, come in summer. If you want the thing you can't schedule, come in winter.

Are the whales here in summer?

No. The whale season in the fjords around Tromsø runs roughly November to January, when the herring come in and the humpbacks and orcas follow them. Summer has sea eagles, porpoises and seabirds, and the fjord cruises are about the landscape rather than the wildlife. If whales are the reason you're coming, come in winter.

05 · Weather & what to pack

The section that quietly saves trips

Nobody has a bad time in Tromsø because of the cold. They have a bad time because of cotton.


How cold does Tromsø actually get?

Less cold than the latitude suggests. The Gulf Stream keeps the coast mild: midwinter days typically run around −4°C to −6°C, and it's the wind off the water rather than the number that makes it bite. Inland, an hour away, it can be −20°C on the same night. Summer sits around 12–15°C.

What should I wear in Tromsø in winter?

Three layers, and none of them cotton. A merino wool base layer against the skin, a fleece or down mid-layer, and a windproof, waterproof outer shell. Then: wool socks, insulated waterproof boots with real grip, a hat that covers your ears, and mittens over gloves. Cotton holds sweat, sweat freezes, and that's how people get cold.

Do I need to buy winter gear, or can I rent it?

Most winter activity operators here supply a thermal oversuit, boots, hat and mittens for the duration of the tour; you wear your own layers underneath. What you need to own is the base layer and the socks. Ask before you buy anything expensive; you may only need a good set of wool underwear.

Are the roads and pavements icy?

Yes, from roughly November to April, and Tromsø is built on a hill. Locals wear studded overshoes or boots with metal spikes. You can buy them in any sports shop in the centre for a few hundred kroner, and they're the single best purchase most visitors make. Falls on ice are the most common way trips get ruined here.

Will bad weather cancel my activities?

Sometimes, and it should. Boats don't sail in certain sea states, and no responsible operator drives a snowmobile in a whiteout. Weather cancellations are refunded or rebooked. If an operator never cancels anything, that's a warning sign rather than a selling point.

Do I need a swimsuit?

More often than you'd expect. Arctic sauna, hot tubs on deck, and the sea-swim-then-sauna habit that locals treat as normal are all part of the winter here. Pack one. It weighs nothing and you will feel silly borrowing one.

06 · Getting here & around

Closer than it looks on a map

Tromsø is a great deal closer than it looks on a map. Two hours from Oslo, gate to gate.


How do I get to Tromsø?

By air, essentially. Tromsø Airport (TOS) sits on the western side of the island with frequent domestic flights from Oslo, under two hours, and seasonal direct routes from London, Frankfurt, Munich, Amsterdam and Helsinki, among others. Avinor publishes the live route list. There are also long-distance buses and the Hurtigruten coastal ship, both of which take a day or more.

Are there direct flights from the UK or Europe?

Seasonally, yes, and the list changes every year as routes get added and dropped based on demand. Check Avinor's own departures page rather than a travel blog's list, which is usually a year out of date. If nothing direct fits your dates, connecting via Oslo adds about three hours door to door.

How do I get from Tromsø Airport to the city centre?

It's about a ten-minute drive. There's a Flybussen airport express that runs to the main hotels, a regular city bus, and a taxi rank. Taxis are expensive by most standards, around 250–350 NOK for the trip. Every HD Arctic package and concierge trip includes the transfer, so this is a question you only need to answer if you're arranging your own stay.

Do I need a rental car in Tromsø?

Almost never. The city centre is walkable, activity operators pick up at the hotels, and driving here in winter means studded tyres, mountain passes and Arctic darkness on unfamiliar roads. Rent a car if you're set on chasing the aurora yourself and you've driven on ice before. Otherwise it's an expensive way to add stress.

Is Tromsø walkable?

The centre is, comfortably. From the harbour to the cathedral to Storgata is a fifteen-minute walk, and most hotels sit inside that triangle. The hill is real, though: the city climbs steeply away from the water, and in February that hill is a sheet of ice. See the question about spikes above.

Can I get to Lofoten or Senja from Tromsø?

Senja, yes; it's a long but very good day trip by road, or better as an overnight. Lofoten is further than the map suggests: five to six hours' drive each way, or a flight via Bodø. Doing Lofoten as a day trip from Tromsø is technically possible and almost always a mistake.

Is Tromsø safe?

Very. The genuine risks here are environmental rather than criminal: ice underfoot, cold if you're underdressed, weather that changes faster than you expect, and avalanche terrain in the mountains that looks benign from the road. Go with guides for anything off the beaten path in winter, and check varsom.no if you're heading into the backcountry yourself.

07 · Money & practicalities

What "expensive" actually means

Norway is expensive. Here's what that actually means in numbers, plus the small practical things people ask us most.


Is Tromsø expensive?

Yes, and pretending otherwise helps nobody. A beer runs around 100–120 NOK, a main course at a mid-range restaurant 250–400 NOK, and a guided activity 1,000–2,500 NOK per person. The saving grace is that the expensive things are genuinely good; Norway doesn't really do the cheap-and-bad tier that other destinations use to pad the budget.

Do I need cash in Norway?

No. Norway is close to cashless: card works everywhere, including buses, market stalls and the ferry. Bring a card with no foreign transaction fee and skip the currency exchange entirely.

Do I tip in Norway?

Not as an obligation. Service staff are paid a real wage and nobody depends on tips to make rent. Rounding up or leaving five to ten percent after a good dinner is normal and appreciated; leaving nothing is not an insult. Never tip a guide out of guilt.

Do I need a visa for Norway?

Depends on your passport. Norway is in the Schengen area but not the EU. Most Western passports get 90 days visa-free; the EU's ETIAS authorisation applies to visa-exempt travellers when it comes into force. Check the Norwegian government's own pages for your nationality; this is one thing you shouldn't take from a travel website, including ours.

Will my phone work? Is there WiFi?

Yes and yes. Mobile coverage across Tromsø and most of the surrounding fjords is good, and free WiFi is standard in hotels, cafés and on many buses. Coverage does drop out in the mountains and on the far side of some fjords, worth knowing if you're driving yourself and relying on a phone for navigation.

What's the tap water like?

Excellent, and free. Buying bottled water in Norway is one of the few ways to spend money on nothing at all. Bring a reusable bottle.

Do people speak English in Norway?

Effectively everyone under seventy, and fluently. You will not need a word of Norwegian to get through a trip here. Learning takk costs nothing and is always well received.

08 · Activities, food & culture

What's actually worth your time

What there is to actually do, what's worth your time, and the questions about Sami culture we're asked most.


What are the best things to do in Tromsø?

In winter: an aurora chase, a whale safari if you're here November to January, dog sledding, and the cable car up to Storsteinen on a clear evening. In summer: a fjord cruise, kayaking around Sommarøy, and a hike. Year-round: Polaria, the Arctic Cathedral, and eating well. The list is short because most of it is genuinely good. You can book any of these on their own, or as part of a package.

Is the Fjellheisen cable car worth it?

On a clear day, yes: it's four minutes to 421 m and a view down the whole island and across to the Lyngen Alps. In cloud, you're paying to stand in fog. Check the webcam before you go up. It's also a legitimate aurora viewpoint on a good night, and it stays open late in winter for exactly that reason.

Is Tromsø good for food?

Better than it has any right to be. The city has a fine-dining scene, world-class seafood coming off boats a few hundred metres away, a strong café culture, and Mack, the world's northernmost brewery. Book the good restaurants ahead; there are not many tables in a city this size, and in high season they go weeks in advance.

Should I eat reindeer or whale?

Reindeer is a staple of Northern Norwegian cooking and eating it is unremarkable here. Whale is legal in Norway, served in some restaurants, and a decision most visitors have feelings about; we'd rather you make that call informed than be nudged either way. Neither is a test you have to pass.

Can I visit a Sami reindeer camp?

Yes, and it's worth thinking about how. Reindeer herding is a working profession in Northern Norway, practised primarily by Sami families, not a heritage display. The experiences worth your time are the ones owned and run by Sami families themselves, where you're a guest in someone's business. Ask who owns the operation before you book. It's a fair question and a good operator will answer it plainly.

Is it OK to photograph people at a Sami experience?

Ask first, every time, the same courtesy you'd extend anywhere else, which visitors here sometimes forget. Reindeer, landscape and gear are generally fine. People, and anything ceremonial, are not yours to take without a yes. If you're unsure, the host will tell you.

Can I go dog sledding if I've never done it?

Yes; most operations run beginner-friendly trails and you'll be shown the brake before anything else. You can drive your own team or ride in the sled if you'd rather watch. Worth asking any operator about the kennel: how many dogs, how they're housed, what happens to them when they stop running. Good operators answer immediately.

09 · Booking with HD Arctic

How we work

How we work, and the questions people send to our inbox before they're ready to book anything.


What does HD Arctic actually do?

We arrange the Tromsø part of your trip as one thing instead of eight: hotel, activities, transfers and timing, booked and sequenced together. Havellen & Dahl AS, two founders born here. You can take a package as it stands, book a single activity on its own, or hand us a blank page and let us build the trip around it.

What's included in a package?

Accommodation at a four-star hotel in the city centre, your activities, all transfers including the airport, and support throughout. One price, one invoice. Our packages run from four to six days across winter and summer; the differences are which activities, and how many days you choose yourself.

Do I have to book a package?

No. Every activity we sell can be booked on its own, and our Concierge works whether you've booked a hotel with us or you're staying somewhere else entirely. Plenty of people book a hotel independently and use us for the parts that are hard to arrange from abroad: the tables, the transfers, the timing.

Who runs the activities?

Every experience we sell is operated by our exclusive local activity partner: aurora chases, whale watching, dog sledding, snowmobile, Sami visits, fjord cruises, ice fishing. They run the largest hybrid-electric fleet in Norway and have been working this coast long enough to know which way to drive on a marginal night. You can read about who we work with on our partners page.

Can you cancel or move my booking?

Our Flex rate allows free cancellation up to 21 days before arrival, and 80% back after that; date changes are free until the 21-day mark. The Pre-paid rate saves 15% in exchange for fixed dates and no refund, though we'll always try to move a booking when life happens. Individual weather-cancelled activities are refunded or rebooked regardless of rate.

What if I'm travelling with a group?

Up to four guests, use Concierge. Five or more, use Groups; the logistics are different enough to warrant a different conversation, particularly when the group has mixed ages and mixed appetites for a 1am hot tub. Companies sending eight or more should look at Incentive.

How quickly do you reply?

Within 24 hours, to every enquiry, from one of us rather than a queue. Write to hello@hdarctic.com for anything, or directly to William or Erlend if you already know whose desk it belongs on.

What's the one thing you'd tell someone planning this trip?

Give yourself one more night than you think you need. Every regret we hear about Tromsø is a version of the same one: the sky cleared the day after they flew home.

Still have a question?

If it isn't here,
it's a good question.

Write to us. It lands on William's or Erlend's desk, and we answer everything within 24 hours, whether or not you ever book a thing.

hello@hdarctic.com
HD Arctic · Havellen & Dahl AS · Tromsø, 69°N
✦ HD Arctic Exclusive · By private arrangement

Grand Arctic

Tell us what you have in mind and we'll shape the trip around it. William handles this personally, and we reply within 24 hours.